- 2801 Ocean Park Blvd. #276
- Santa Monica, CA 90405
How we Collect and Use Personal Information
Information Collected By Us We collect several types of information from and about users of our Website, including: Information that you voluntarily provide to us. Information we automatically collect as you navigate through the site, including usage details, IP addresses and cookies. Information You Voluntarily Give To Us: We receive and store information that you enter on the Website or give to us in any other way in connection with the Website.
Before your Company can qualify for an account and order products through the Website, it must submit certain information about itself (e.g., name, contact information, tax identification number, name of principal(s)/owner(s), trade references, etc.) and about any individuals or entities, if any, who agree to guarantee the performance by your Company of its obligations to California Coast Designs. We will use and disclose that information in order to determine, in our absolute discretion, whether your Company qualifies to purchase products from us.
If we determine that your Company qualifies for an account, we will notify you of such determination and provide you with an account number which you can use to set up an account on the Website (“Account”). In order to set up an Account, you will have to provide certain information (account number, email address, phone number and zip code) and select a password that will be used by your Company to access the Account on the Website. You and your Company must treat the password and account number as confidential, and you must not disclose it to any third party.
You and your Company each agree to immediately notify California Coast Designs of any unauthorized use of your Company’s user name or password or any other breach of security. Please exit from your Company’s Account at the end of each visit to the Website. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your Company’s password or other personal or Company information.
Once your Company has set up its online account, you will be able to log in to your Company’s account by inputting your Company’s account number and password. Once logged in, you can view information about your Company, including order history and invoices, and you will be able to add additional information about your Company (e.g., credit card information) and edit certain information about your Company.
You and/or other employees or representatives of your Company (“Other Company Representatives”) may provide us with information when you or such Other Company Representative communicate with us by email, telephone or otherwise. We may retain records of any such correspondence (including email addresses, contents of emails, transcripts of telephone calls, copies of letters, etc.). We may use such information in order to respond to any inquiries if we determine, in our sole discretion, that a response is warranted. We may also keep records of purchases made by your Company, and the types of products that appeal to your Company.
You should know that we may store all personal information (whether written or oral) that you provide to us through whatever means you provide such information (through our Website, via e-mail, over the telephone, etc.). We may use the information we collect about you to process your orders and provide the services you request; to confirm your orders; to track your orders; to respond to inquiries or requests; to check for errors, omissions, and accuracy in orders; to prevent or detect fraud; to contact you regarding California Coast Designs products and services that we believe may be of interest to you; or for other legitimate business purposes.
In addition to your contact and billing information, we may collect information about your gender, occupation, birthday, marital status, anniversary, or interests. Such information could be used to identify your product and service preferences; to assess our customer demographics and behavior; and to improve our Website, service, product offerings, marketing and promotional efforts, and overall customer experience.
However, rest assured that California Coast Designs will not sell, trade, or rent your personally identifiable information to third-parties, unless you have granted us specific permission to do so.
Personal Information that we May Share with Others
Third-party Service Providers. In certain circumstances, we may share your personal information with trusted partners who work with us to provide you with our services and products. We use third-party service providers to perform certain services on our behalf, including: shipping, payment processing, data storage/management, webhosting, web analytics, fulfillment, assembly, marketing, mailing, emailing, etc. These service providers only receive personal information if such information is needed to perform their function(s), and they are not authorized to use any personal information for any other purpose(s) other than the purpose(s) set forth by California Coast Designs. Additionally, if you use a credit card or other financing alternative to place an order with California Coast Designs, to confirm and process your order we will share your personally identifiable information with the credit card company or financing company.
Fraud Protection. Further, in order to protect against illegal activities, including suspected fraud, we may collect and possibly share personally identifiable information and any other information available to us in order to investigate, prevent or take action as required by law. We thus may exchange information, including personally identifiable information, with other companies and organizations or government agencies for credit fraud protection and risk reduction.
Testimonials and feedback. If you post on our website comments, feedback, or testimonials that include personal information (such as name, or city/state/country), we may display that information as provided on our website or in marketing materials, unless you contact us and ask that posted personal information be redacted or removed. If you send comments, feedback, or testimonials that we wish to include on our website or in marketing materials that includes identifying information, we will contact you to ensure that we have your permission to display any such personal information (such as name, or city/state/country).
Business and legal purposes. Your personal information may be disclosed as part of any merger, sale of company assets or acquisition, as well as in the event of an insolvency, bankruptcy or receivership, in which personal information would be transferred as one of the business assets of the Company. Moreover, your information may be disclosed when we believe it is appropriate to comply with legal requirements; to enforce or apply the Terms and Conditions or any other agreement between us; or in response to legal process as ordered by a judicial body.
Email Communications. We generally communicate with our customers by email. Also, any visitor to the Website can subscribe to our newsletter by providing a name and email address. If you are a customer of California Coast Designs, if you subscribe to our newsletter or if you otherwise provide us with your email address, we may use the information you provide in order to send you periodic emails communicating promotions and specials as well as certain products and services provided by us and our affiliates and strategic partners. If you do not want to receive emails from us for anything other than emails directly relating to your Company’s Account (e.g., order confirmations), please contact email@example.com.
Other Uses of Your Information
IP Address. When you visit our Website, California Coast Designs collects your IP address to, among other things, administer and tune the operation of its Website, analyze trends, track traffic patterns, gather demographic information for aggregate use, and track the date and duration of each session within our Website. Your IP address may also be used in combination with your personal information to prevent fraud or abuse, customize your shopping experience, improve our website, customer service, products, and promotional efforts, and to understand your preferences, patterns and interests.
Data Collection Devices, such as Cookies and Web Beacons. California Coast Designs may collect data through cookies, web logs, web beacons, and other monitoring technologies to enhance your browsing and shopping experience on our website.
“Web beacons” are small strings of code placed on a web page or within an email for the purpose of transferring information. These Web beacons allow California Coast Designs to count users who have visited certain Web pages, and could also be included in email messages in order to determine whether the message has been opened or acted upon.
International transfers. Your personally identifiable information may be stored and processed in the United States or any other country in which California Coast Designs or its partners, affiliates, service providers, subsidiaries or agents maintain facilities and by using this Website, you consent to any such transfer of information outside of your country. Be advised that personal information may be made available, without your knowledge, to the United States government or its agencies, or those of governments in any other country where we or our service providers store or process personal information, under a lawful order made in that country.
How long we keep your information
We maintain personally identifiable information as long as necessary for the purpose(s) for which it was collected or as required by law. When such information is no longer necessary for our business purposes, we destroy it unless there is an outstanding request or order to preserve it.
California Coast Designs is committed to the protection of the personally identifiable information that you share with us. We utilize a combination of physical and electronic security technologies, procedures, and organizational measures to help protect your personally identifiable information from unauthorized access, use or disclosure. When we transfer sensitive personal information (such as credit card information) over the Internet, we protect it using encryption technology. (However, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure and, accordingly, we cannot guarantee or warrant the security of any information you disclose or transmit to us.) Moreover, we will not discard paperwork including your personal information without first shredding or otherwise altering that paperwork so that personal information cannot be ascertained.
Links to Other Websites
Accessing and Updating Your Information
To request access to, a correction to, or deletion of your personal information, please send an e-mail to firstname.lastname@example.org or contact us at 1-800-834-3488.
To request that communications only be made through a certain channel (i.e., email or telephone or mail), or to opt out of receiving communications from California Coast Designs, please contact us at email@example.com or contact us at 1-800-834-3488.
Access or Orders By Children
We do not sell products for purchase by children. If you are under 18, or under the age of majority in our state, you may not place orders through the Website and should contact your parent or legal guardian for assistance.
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number or email address. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information. If you believe that we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org
California Consumers Privacy Notifications
Please allow up to 30 days for us to process your request. You may submit such a request once per year.